My app has been rejected from Google Play

Discussion in 'General Discussion' started by Dear Phones, Sep 25, 2018.

  1. Dear Phones

    Dear Phones New Member

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    I don't understand why, but I've been using AppYet for several years and it's never given me any problems. Now, by updating it, Google Play detects that policies have been violated.

     
    #1
  2. Antranix

    Antranix New Member

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    I also happen the same with one of my apps.
    Do you have Youtube videos in your app?
     
    #2
  3. rahul meena

    rahul meena New Member

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    my 4 app remove kindly help
     
    #3
  4. Nezar Dawoud

    Nezar Dawoud New Member

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    same issue here as will... help please
     
    #4
  5. vaishnavasevadasa

    vaishnavasevadasa New Member

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    Am also facing same issue, despite adding privacy policy in app and website and store am getting this rejected message.

    I have more than 10 apps which are down at present .

    Pls look into this on priority
     
    #5
  6. rahul meena

    rahul meena New Member

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    #6
  7. Dear Phones

    Dear Phones New Member

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    I have appealed Google's decision and I have been answered with this email.

    [​IMG]
     
    #7
  8. Dear Phones

    Dear Phones New Member

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    I have never used firebase and I have a link that redirects to the privacy policy. What I don't understand is the personalized ads.
     
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  9. Abraham1205

    Abraham1205 Member

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    This is the problem. You can't put Youtube videos and ads at the same time.

    I'm not put Youtube videos, and at this moment, I have cero problem.
     
    #9
  10. Dear Phones

    Dear Phones New Member

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    and how can I fix it? remove videos from youtube is not an option and pay to remove ads either
     
    #10
  11. Abraham1205

    Abraham1205 Member

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    Only @appyet can fix that.
     
    #11
  12. appyet

    appyet Support Team Member
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    Thank you for getting exactly detail problem from Google, we will look into it asap

    Sent from my ONEPLUS A6003 using AppYet Demo
     
    #12
  13. Eulenis Madrid

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    help eliminated my application of play stor
    @appyet
    @appyet help eliminated my application of play stor

    Hi developers at MVFPF,

    After review, Mujer Vaso Frágil Pero Firme, com.mujer.vaso.frgil.pero.firme.vuxwerykwjikpma, has been removed from Google Play due to a policy violation. This app won’t be available to users until you submit a compliant update.

    Issue: Violation of Usage of Android Advertising ID policy and section 4.8 of the Developer Distribution Agreement

    Google Play requires developers to provide a valid privacy policy when the app requests or handles sensitive user or device information. We’ve identified that your app collects and transmits the Android advertising identifier, which is subject to a privacy policy requirement. If your app collects the Android advertising ID, you must provide a valid privacy policy in both the designated field in the Play Console, and from within the app.

    Next steps: Submit your app for another review

    1. Read through the Usage of Android Advertising ID and User Data policies, as well as the Developer Distribution Agreement, and make appropriate changes to your app. If you decide to collect sensitive user information, be sure to abide by the above policies, and include a link to a valid privacy policy on your app's store listing page and within your app.
    2. Make sure that your app is compliant with all other Developer Program Policies. Additional enforcement could occur if there are further policy violations.
    3. Sign in to your Play Console and submit the update to your app.
    Alternatively, you may opt-out of this requirement by removing any requests for sensitive permissions or user data.

    If approved, your app will again be available with all installs, ratings, and reviews intact.

    If you’ve reviewed the policy and feel this removal may have been in error, please reach out to our policy support team. One of my colleagues will get back to you within 2 business days.

    Thanks for helping us provide a clear and transparent experience for Google Play users.

    Regards,

    Jaime

    The Google Play Team
     
    #13
    Last edited: Sep 30, 2018
  14. appyet

    appyet Support Team Member
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    Just released, please rebuild and retest thoroughly before releasing to app store, and report back any issue
    Change Log v3.1.43
    -----------------------------

    - Android: Restore older implementation for youtube video (due to Google Policy violation)
    - Android: Remove Ads support for Web Module (due to potential Google Policy violation)
    - Android: Updated supported libraries
     
    #14
    mdX likes this.
  15. Eulenis Madrid

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  16. rahul meena

    rahul meena New Member

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    Attached Files:

    #16
  17. rahul meena

    rahul meena New Member

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    now i have new problem :(:(:(:(:(:(

    Screenshot (34).png
     
    #17
  18. vaishnavasevadasa

    vaishnavasevadasa New Member

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    any luck , am still waiting for support reply, my all apps are down :(
     
    #18
  19. appyet

    appyet Support Team Member
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    please build your app with the latest template version 3.1.43, if the problem remains, please appeal to Google and find out exactly the problem is, it will help us fix it.
     
    #19
  20. Abraham1205

    Abraham1205 Member

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    Those who have suspended their applications, should comment a bit on what their applications are about.

    Because many have had different problems and it is not necessarily the fault of the application, often it is the content.

    That would help a lot to those who until now have not had any problems, to know what not to do, and above all to know whether to update without problems.

    Sorry for my bad english.
     
    #20
    Eulenis Madrid likes this.

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