App Notifications no longer work

Discussion in 'General Discussion' started by Patrick, Jul 11, 2018.

  1. Patrick

    Patrick New Member

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    Before the update my app would send a notification everytime a new podcast or blog was released to the designated content. After the update it no longer does this. I have the setting flipped on for notifications in the settings screen, but is there something else that needs to happen? Do I have to use firebase for notifications?
     
    #1
  2. appyet

    appyet Support Team Member
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    rebuild your app with latest template v3.1.40, and test again, report back if problem remains with your android OS version number
     
    #2
  3. Patrick

    Patrick New Member

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    Thank you for the quick response. Sorry, I thought I had the most updated version. The Notifications come through just fine but it's a blank white box. Notifications through Firebase use the correct image but notifications from the app itself display the white box. Any ideas on how I can fix that???
     
    #3
  4. appyet

    appyet Support Team Member
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    please attach screenshot to show the issues. it will help us troubleshot your issue
     
    #4
  5. Patrick

    Patrick New Member

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    Here is one
     

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  6. Patrick

    Patrick New Member

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    Another
     

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  7. Patrick

    Patrick New Member

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    The train in the first picture is what is should look like. That is a push from firebase.
     
    #7
  8. DarShaN PanDya

    DarShaN PanDya Active Member

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    Notif icons should be pure white colored icons
     
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  9. Mauroit

    Mauroit New Member

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    Notification not working anymore since (not sure) 3.1.26 or 3.1.40.
    Not working means: not appearing till the app is manually opened.

    Tested on Xiaomi Redmi 4 Android 6.0.1 and Huawei P10 Android 7.1

    EDIT: actually on Android 6.0.1 notifications appeared one day after.
     
    #9
    Last edited: Jul 29, 2018
  10. Mauroit

    Mauroit New Member

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    Update: after a whole week and 5 or 6 new feeds, no notification.
    I'm going to open manually the app.
     
    #10
  11. AppsCenterMao

    AppsCenterMao New Member

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    Patrick. Use a PNG image of any color with transparent background.
     
    #11

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